Why does the iPhone write that the cable is not certified. iPhone: "This accessory is probably not supported." What to do if this message appears

Wiring in a wooden house

Users of Apple technology (iPhone, iPad, iPod) can often see a message on the screen of their gadget: "This accessory is probably not supported."

There are a couple more types of similar notifications, but they usually appear for the same reason. Let's tell you why it appears and how to deal with such a problem.

Reasons for the message: "This accessory is probably not supported"

Well, I'll start with a little background and talk a little about charging cables for our favorite Apple gadgets. I think everyone knows perfectly well that at first it was 30-pin cables and starting with the iPhone 5, the Lightning era began.

How many years this technique has existed, so many years you can observe user complaints about these cables. And the thing is that the complete version can turn into something terrible in just a couple of months.

The reason for this may be the daily use and the materials that are used. Apple has always fought for the purity of nature and therefore, the cable jacket is made from a material that is not harmful to the environment.



Although some people manage to use standard cables long enough and then you start to think that they are wizards.

So, getting to the point, when a cable breaks, it is really expensive to buy a new branded cable and people buy Chinese versions. They are quite cheap and you can immediately stock up in advance.

In fact, this is the main reason for the message "This cable is not certified, and its reliability is not guaranteed." Now let's take a closer look at everything and even more:

  • Just the first reason for such a message is a Chinese cheap cable. Very often people buy this type of cables and then have problems.

    In the best case, the phone will charge and everything will be fine. But there is a high probability that you can harm your device and it will definitely not end in anything good.

    By the way, it happens that with one version of iOS Chinese cable works. But when you update, just a notification appears.

  • Also, these kinds of messages appear if the standard Lightning is damaged. If you see that the cable is damaged or just old, then this is the reason.
  • Well, in the worst case, something happened to the connector itself. If the phone fell, water got there and many similar situations.

Here are some moments and let's move on to solving these problems. After all, there are ways out of the situation and I will gladly share this information.

What to do in such a situation?

The coolest thing is that sometimes even with a cable without damage, such a message may also appear and then you just need to try to implement everything again and there is a high probability that everything will work fine.

This is a way out of the simplest situation, and therefore now we will consider solving the problems from the previous section:

That is, in principle, all the situations that may arise in general. I described the most popular options, but I think something else could happen to people.

Results

So if the message “This accessory is not supported” appears on your iPhone or iPad, then you should not worry at all and just follow my advice.

I think all normal experts who understand technology will tell you exactly the same things. So take care of your devices and use quality accessories.


So, you once again needed to recharge your Apple device, but this time the message “This accessory is probably not supported” was displayed on its display. What is this error, why did it occur and how to fix it - we will consider all this in our today's article.

There are usually several possible causes for this problem:

  • Cheap substitute original Lightning cable from Apple. Some substitutes can work great and last a long time. However, some of them are categorically rejected by the iPhone or iPad.
  • Damage to the original Lightning cable. It's no secret that Lightning cables wear out incredibly quickly. Some users claim that it doesn’t even take six months for their Lightning cable (the place near the connector) to wear out and become unusable.
  • Damaged or dirty port for charging the device. Dust, dirt, or moisture may have gotten into the port under the Lightning cable, resulting in the "This accessory is probably not supported" error.

Fixing "This accessory is probably not supported" error

Reconnecting the Lightning cable

So, this problem is solved in most cases quite simply. First of all, you should try to simply reconnect your device to the Lightning cable several times to try to get rid of the error. Some users have reported that after reconnecting the charger to their iPhone or iPad several times, the "This accessory is probably not supported" error has disappeared.

Changing USB port on Mac or PC

Let's say you encounter the "This accessory is probably not supported" error while connecting your iPhone or iPad to your PC/Mac. A possible cause of this problem could be a bad USB port.

Try plugging your Apple device into a different USB port and see what happens. If the connection error has disappeared, then you may have some problems directly with the USB port itself on your computer / MacBook.

Some users strongly recommend trying the following: Connect the Lightning cable to your iPhone or iPad. Wait until the "This accessory is probably not supported" error appears again on the display. Then reboot your device with the charging cable connected. As soon as it turns on again, check for an error. Here's a tricky way people get around this problem from time to time.

Error message trick

So, if none of the above helped to solve the “This accessory is probably not supported” error, then you can resort to one little trick with its message itself. Connect the Lightning cable to the Apple device and wait for the error to appear.

As soon as it appears, press and hold the "Close" button on the display, and then disconnect the Lightning cable from the device. Then reconnect and see if the problem has been fixed. This method helps very few, but, as users note, it sometimes works.

Cleaning the charging port on your device

As we have already stated in the reasons, the “This accessory is probably not supported” error can appear due to a dirty charging port on your iPhone or iPad. You can solve the problem by simply cleaning the connection port.

Take something like a paperclip and gently try to clean the Lightning connector on the device from anything that might be there. Perhaps dust has collected there or something has got there that does not allow you to establish a correct connection with the device.

Once you're done cleaning, try connecting the Lightning cable to your iPhone or iPad again. Pollution is the second most common cause of this problem. However, if this was not the case, then we have sad news for you.

Replacing the Lightning Cable

Ok, nothing seems to help and you can't charge your Apple phone or tablet. Using the elimination method, it is not difficult to guess what is the reason for the error “This accessory is probably not supported” - a Lightning cable or a port for it on the device.

If you are using some third-party cable, not from Apple, then try replacing it with the original one. Yes, this solution will cost you much more, but it will definitely solve the problem. If you use the original cable, then it could simply be damaged. Apple users constantly complain that the Lightning cable fails incredibly quickly. In this case, you will need to find a new Lightning cable.

Well, if you understand that it's not the cable, then it definitely lies in the port on the device. It could be damaged due to some events, after which it became impossible to connect the charger to the phone. If you think that this is the case, then we recommend that you contact the service center.


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Consider the situation where your iPhone or iPad displays the message "This cable or accessory is not certified...". What does it mean and how to solve the problem.

The need to use only original accessories and their high price seriously annoy many owners of Apple devices. Emotions begin to rage especially strongly when, when trying to charge the device or connect it to a computer, a notification appears that “this cable or accessory is not certified.”

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The device does not charge, data transfer becomes impossible, you can forget about flashing, backing up or restoring. There are several reasons for this behavior of "apple" smartphones and tablets:

  • Using non-original cable.
  • Physical damage to the wire.
  • Connector dirty.

Let us consider in detail these reasons and find out how you can fix the problems with charging and connecting to a computer. But before you start tricking the device or replacing the cable, follow these simple steps:

  1. Pull out the cable and try to connect it again.
  2. Connect to another USB port on the computer (it is recommended to use only the connectors on the back of the system unit).

If these manipulations did not help, then proceed to other methods of troubleshooting.

Not original cable

The most common reason for the message that the cable is not certified is the use of non-original wire. Many Apple fans sin with this: the cost of original accessories is prohibitively high, and when it is possible to buy the same wire, but 5 times cheaper, the choice becomes obvious.

Another thing is that not all cheap cables will work correctly with Apple devices. After several connections, a smartphone or tablet may begin to "swear" at the cable, and then refuse to interact with it at all, recognizing a Chinese fake.

But the device can be fooled:

This method is not a solution to the problem - rather, a temporary measure until you buy the original wire.

Cable damage

If you are using the original "lace", but still see a message on the screen about the lack of a certificate, then check the physical condition of the cable. It may be damaged - this is also the reason that the smartphone / tablet cannot be charged or connected to a computer.

Try using a different original cable to connect. If it works, then replace the old wire that failed.

Connector problems

The connector on the iPhone, into which the cable is inserted, is not protected by anything, so after some time after being carried in your pocket, it becomes clogged with various small debris: threads, pieces of cloth, fluff and other dirt. Sometimes there is so much debris that it prevents the cable from making contact with the connector.

To remove dirt, use a regular toothpick. Any wooden, thin product, the size of which allows you to freely get into the connector, will do. Do not use metal objects as they may damage the port.


IOS is a controversial platform, causing a lot of controversy due to its closeness and devotion to the foundations of Apple. One thing cannot be taken away from the system for sure: strict observance of the standards set by the developer and user protection. Actually, protection sometimes becomes a subject of controversy. Recently, many users have encountered a massive problem, the “this accessory is probably not supported” error. Due to the reasons for its occurrence, it often raises questions from a certain category of users.

This is not a critical failure, do not panic. To begin with, it is worth figuring out what kind of error it is and where it came from. Its roots date back to iOS 7, when the Cupertino engineers began to crack down on unofficial cables for their phones. In those days, the message “this accessory is probably not supported” already popped up, but the accessories worked. In iOS 9, this feature has been changed so that the unsupported device no longer functions.

The problem is widespread among new cables with a Lightning port, and such have fallen victim to the message “This accessory is probably not supported”. iPhone 5 was one of the first to receive complaints about this.

The question arises, is this fight against unofficial cables really necessary? Yes, it is needed, there have been many cases when, due to low-quality wire, batteries were damaged, smartphones themselves were destroyed. There are also human casualties. It is impossible to fight scammers with other methods, even on the huge Amazon marketplace thousands of fakes are sold (often on behalf of Apple).

Causes of the error: lack of MFi support

Due to the increasing occurrence of low-quality accessories that negatively affect the user experience and harm iPhone owners, Apple has introduced a certification system for accessories. In general, the lack of a “signature” from Apple is the main reason for the message “this accessory is probably not supported”. The iPhone checks the certification automatically and turns off the gadget in case of any inconsistencies. In order to avoid the error, you need to purchase accessories developed by Apple itself or its partners (these are labeled Made for iPhone).


Causes of the error: damage to the accessory

There is another set of circumstances that can cause the “This accessory is probably not supported” message to appear, namely a compromised wire or port integrity. Moreover, even the official cable will not hide from such protection. Even the slightest damage to the insulation can be considered critical by the phone, and that, in turn, will prevent it from functioning. Therefore, braided cables (titanium or hard rubber) are so popular.

Solving the problem using "Jailbreak"

The problem with unofficial cables for the iPhone is not at all a problem for those who own a hacked gadget. In order to deceive the system, you need to use a tweak, which is called the "Activator of non-certified Lightning cables" (the author, as well as the exact name, can be found on the Internet). The tweak is activated as follows:

  1. A jailbreak is being implemented (if one has not yet been installed).
  2. The Cydia app launches.
  3. Next, go to the Source submenu.
  4. As a repository, you need to add the address parrotgeek.net/repo.
  5. Find and install the tweak.
  6. Restart gadget.

In the future, the message “this accessory may not be supported” will no longer annoy the owner of the device. In this case, only the owner of the smartphone bears further responsibility and automatically forfeits any warranty.


Solving the problem without jailbreak

No matter how obvious and trite it may sound, the easiest and safest method is to buy a new, official or certified cable(or other accessory). If for some reason this is not possible and the device is not hacked, you can try to bypass the verification system.

For example, reverse the cable. It may happen that some of the contacts on one side of the cable are damaged, which is why it refuses to work. On the other side, the contacts may turn out to be quite working, which means that the cord will last a couple more days or hours. This problem often occurs with Chinese wires that burn out on the first day.

You can also turn off the gadget. It concerns chargers. In the off state, the power controller in the iPhone continues to supply current to the battery and charge it, but the operating system does not function, which means that there is no one to check the integrity of the wire and whether it has certification, therefore, the smartphone will be charged.


If all this does not help and it seems that the problem is not in the cable at all, you can try to clean the port from dust and fine dirt. It happens that pollution in the inside of the port causes problems in working with cable contacts.

These little tricks, of course, help solve the problem, and the annoying error that the iPhone gives out: “This accessory is probably not supported” will no longer be an eyesore. But the risks are great, no one can guarantee that a damaged or unofficial cable will not kill the battery, so you should first think carefully about getting an official one.