Why does my iPhone say that the cable is not certified? iPhone: "This accessory may not be supported." What to do if this message appears

Users of Apple equipment (iPhone, iPad, iPod) can often see a message on the screen of their gadget: “This accessory is probably not supported.”

There are a couple more types of similar notifications, but they usually appear for the same reason. Let's tell you why exactly it appears and how to deal with such a problem.

Reasons for the message: “This accessory may not be supported”

Well, let's start with a little background and talk a little about cables for charging our favorite Apple gadgets. I think everyone knows very well that at first these were 30-pin cables and starting with the iPhone 5, the Lightning era began.

No matter how many years this technology has existed, users have been complaining about these cables for so many years. But the whole point is that the complete version can turn into something terrible in just a couple of months.

This may be due to daily use and the materials used. Apple has always fought for the purity of nature and therefore, the cable sheath is made from a material that is not harmful to the environment.



Although some people manage to use standard cables long enough and then you start to think that they are magicians.

So, getting to the point, when a cable breaks, it’s really expensive to buy a new branded cable and people buy Chinese versions. They are quite cheap and you can immediately stock up in advance.

In fact, this is the main reason for the message “This cable is not certified and is not guaranteed to work reliably.” Now we’ll look at everything in more detail and even more:

• The first reason for such a message is the cheap Chinese cable. Very often people buy these types of cables and then have problems.

  In the best case, the phone will charge and everything will be fine. But there is a high probability that you can harm your device and this will definitely not end well.

  By the way, it happens that with one version of iOS Chinese cable works. But when you update, a notification appears.

• Also, these kinds of messages appear if the standard Lightning is damaged. If you see that the cable is damaged or simply old, then this is the reason.
• Well, in the worst case scenario, something happened to the connector itself. If the phone fell, water got in there and many similar situations.

These are approximately the moments and let's move on to solutions to these problems. After all, there are ways out of the situation and I will be happy to share this information.

What to do in such a situation?

The coolest thing is that sometimes even with a cable without damage, such a message may also appear and then you just need to try to implement everything again and there is a high probability that everything will work fine.

This is a way out of the simplest situation, and therefore we will now consider solving the problems from the last section:

These are, in principle, all the situations that may arise in general. I described the most popular options, but I think something else could happen to people.

Results

So if the message “This accessory is not supported” appears on your iPhone or iPad, then you shouldn’t worry at all and just follow my advice.

I think all normal specialists who understand technology will tell you exactly the same things. So take care of your devices and use quality accessories.

So, you once again needed to recharge your Apple device, but this time the message “This accessory may not be supported” appeared on its display. What kind of error is this, why it occurred and how to fix it - we will look at all this in our article today.

For this problem, there are usually several possible causes:

• Cheap replacement for the original Lightning cable from Apple. Some substitutes can work great and last a long time. However, some of them are categorically rejected by the iPhone or iPad.
• Damage to the original Lightning cable. It's no secret that Lightning cables wear out incredibly quickly. Some users claim that less than six months pass before their Lightning cable (the place near the connector) wears out and becomes unusable.
• The charging port of the device is damaged or dirty. Dust, dirt, or moisture may have gotten into the port under the Lightning cable, causing the “This accessory may not be supported” error to appear.

Fixing the error “This accessory may not be supported”

Reconnecting the Lightning cable

So, in most cases this problem can be solved quite simply. First of all, you should try to simply reconnect your device to the Lightning cable several times to try to get rid of the error. Some users claim that after they reconnected the charger to their iPhone or iPad several times, the “This accessory may not be supported” error went away.

Change USB port on Mac or PC

Let's say you encounter the "This accessory may not be supported" error while connecting your iPhone or iPad to your PC/Mac. A possible cause of this problem could be a faulty USB port.

Try connecting your Apple device to a different USB port and see what happens. If the connection error has disappeared, then perhaps you are experiencing some problems directly with the USB port itself on your computer/MacBook.

Some users strongly recommend trying the following: Connect a Lightning cable to your iPhone or iPad. Wait until the “This accessory may not be supported” error appears on the display again. Then reboot your device with the charging cable connected. Once it turns back on, check for the error. This is the cunning way people get around this problem from time to time.

The trick with the error message

So, if none of the above helped to solve the error “This accessory is probably not supported,” then you can resort to one small trick with its message itself. Connect the Lightning cable to your Apple device and wait until the error appears.

As soon as it appears, press and hold the “Close” button on the display, and then disconnect the Lightning cable from the device. Then connect again and see if the problem has been fixed. This method helps very few people, but, as users note, sometimes it works.

Cleaning the charging port on your device

As we have already stated in the reasons, the “This accessory may not be supported” error may appear due to a dirty charging port on your iPhone or iPad. The problem can be solved by simply cleaning the connection port.

Take something like a paperclip and carefully try to clear the Lightning connector on the device of anything that may be there. Perhaps dust has accumulated there or something has gotten in there that prevents a correct connection to the device from being established.

Once you're done cleaning, try connecting the Lightning cable to your iPhone or iPad again. Pollution is the second most common cause of this problem. However, if this was not the case, then we have sad news for you.

Replacing the Lightning cable

Ok, nothing obviously works and you can't charge your Apple phone or tablet. Using the method of elimination, it’s not hard to guess what the cause of the error “This accessory is probably not supported” is - a Lightning cable or a port for it on the device.

If you are using a third-party cable, not from Apple, then try replacing it with the original one. Yes, such a solution will cost you much more, but it will definitely solve the problem. If you use original cable, then it could simply be damaged. Apple users constantly complain that the Lightning cable breaks down incredibly quickly. In this case, you will need to find a new Lightning cable.

Well, if you realized that the problem is not in the cable, then it definitely lies in the port on the device. It could have been damaged due to some event, after which connecting the charger to the phone became impossible. If you think this is the case, we recommend that you contact a service center.

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Consider a situation where your iPhone or iPad displays the message “This cable or accessory is not certified...”. What does it mean and how to solve the problem.

The need to use only original accessories and their high price seriously bother many owners of Apple devices. Emotions begin to rage especially strongly when, when trying to charge a device or connect it to a computer, a notification appears that “this cable or accessory is not certified.”

Free consultation! Free diagnostics! Work guarantee!

The device does not charge, data transfer becomes impossible, and you can forget about flashing it, creating a backup copy or restoring it. There are several reasons for this behavior of Apple smartphones and tablets:

• Using a non-original cable.
• Physical damage to the wire.
• The connector is dirty.

Let's take a closer look at these reasons and find out how you can eliminate the problems that arise with charging and connecting to a computer. But before you start tricking the device or replacing the cable, follow these simple steps:

1. Unplug the cable and try connecting it again.
2. Connect to another USB port on your computer (it is recommended to use only the connectors on the back of the system unit).

If these manipulations do not help, then move on to other methods of troubleshooting.

Not original cable

The most common reason for a message that a cable is not certified is the use of a non-original cable. Many Apple fans are guilty of this: the cost of original accessories is prohibitively high, and when it is possible to buy the same wire, but 5 times cheaper, the choice becomes obvious.

Another thing is that not all cheap cables will work correctly with Apple devices. After several connections, a smartphone or tablet may begin to “swear” at the cable, and then completely refuse to interact with it, recognizing it as a Chinese fake.

But the device can be fooled:

This method is not a solution to the problem - rather, a temporary measure until you buy the original wire.

Cable damage

If you are using the original “cord”, but still see a message on the screen about the lack of a certificate, then check the physical condition of the cable. It may be damaged - this is also the reason why the smartphone/tablet cannot be charged or connected to the computer.

Try using another original cable to connect. If it works, then replace the old wire that has failed.

Connector problems

The connector on the iPhone into which the cable is inserted is not protected in any way, so after some time after being carried in your pocket, it becomes clogged with various small debris: threads, pieces of fabric, fluff and other dirt. Sometimes there is so much debris that it prevents the cable from contacting the connector.

To remove dirt, use a regular toothpick. Any wooden, thin product, the size of which allows it to fit freely into the connector, will do. Metal objects should not be used as they can damage the port.

iOS is a controversial platform that causes a lot of controversy due to its closed nature and devotion to the foundations of Apple. One thing cannot be taken away from the system: strict compliance with the standards set by the developer and user protection. In fact, protection sometimes becomes the subject of controversy. Recently, many users have encountered a massive problem, the “this accessory is probably not supported” error. Due to the reasons for its occurrence, it often raises questions among a certain category of users.

This is not a critical failure, there is no need to panic. First, it’s worth figuring out what kind of error this is and where it came from. Its roots date back to iOS 7, when engineers from Cupertino began fighting unofficial cables for their phones. Back then, the “this accessory may not be supported” message would already pop up, but the accessories worked. In iOS 9, this feature has been changed so that an unsupported device no longer functions.

The problem is widespread among new cables with a Lightning port, and these are the victims of the “This accessory is probably not supported” message. iPhone 5 was one of the first to receive complaints in this regard.

The question arises: is this fight against unofficial cables really necessary? Yes, it is necessary, there have been many cases when batteries were damaged and smartphones themselves were destroyed due to poor-quality cables. There are also human casualties. It is impossible to fight scammers using other methods; even on the huge Amazon trading platform, thousands of counterfeits are sold (often on behalf of Apple).

Reasons for the error: lack of MFi support

Due to the increasing number of cases of low-quality accessories that negatively affect the user experience and cause harm to iPhone owners, Apple has introduced an accessory certification system. In general, the lack of a “signature” from Apple is the main reason for the message “this accessory is probably not supported” to appear. The iPhone checks the certification automatically and turns off the gadget in case of any discrepancies. In order to avoid errors, you need to purchase accessories developed by Apple itself or its partners (these are equipped with the Made for iPhone label).

Reasons for the error: Damage to the accessory

There is another set of circumstances that can lead to the appearance of the message “this accessory is probably not supported,” namely, a broken wire or port. Moreover, even the official cable cannot hide from such protection. Even the slightest damage to the insulation can be considered critical by the phone, which, in turn, will prevent it from functioning. This is why braided cables (titanium or hard rubber) are so popular.

Solving the problem using Jailbreak

The problem with unofficial cables for iPhone is not a problem at all for those who own a jailbroken gadget. In order to deceive the system, you need to use a tweak, which is called “Activator of uncertified Lightning cables"(the author, as well as the exact name, can be found on the Internet). The tweak is activated as follows:

1. Jailbreak is implemented (if one has not yet been installed).
2. The Cydia application launches.
3. Next, go to the Source submenu.
4. You must add the address parrotgeek.net/repo as a repository.
5. Find and install the tweak.
6. Reboot the gadget.

In the future, the message “this accessory may not be supported” will no longer annoy the owner of the device. In this case, only the owner of the smartphone bears further responsibility and automatically loses any warranty.

Solving the problem without jailbreaking

No matter how obvious and trivial it may sound, the simplest and safest method is to buy a new, official or certified cable(or other accessory). If for some reason this is not possible and the device is not hacked, you can try to bypass the verification system.

For example, turn the cable over. It may happen that some of the contacts on one side of the cable are damaged, which is why it refuses to work. On the other side, the contacts may turn out to be fully functional, which means the lace will serve for another couple of days or hours. This problem often occurs with Chinese wires, which burn out on the first day.

You can also turn off the gadget. This concerns chargers. When turned off, the power controller in the iPhone continues to supply current to the battery and charge it, but the operating system does not function, which means there is no one to check the integrity of the wire and whether it has certification, so the smartphone will charge.

If all this does not help and it seems as if the problem is not the cable at all, you can try cleaning the port of dust and fine dirt. It so happens that contamination in the inside of the port causes problems in working with the cable contacts.

These little tricks, of course, help solve the problem, and the annoying error that the iPhone gives: “This accessory is probably not supported” will no longer be an eyesore. But the risks are great, no one can guarantee that a damaged or unofficial cable will not destroy the battery, so first you should think carefully about the possibility of getting an official one.